Cyber sprocket
From Deep Thought
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General Information
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Address: US Headquarters
Cyber Sprocket Labs
5675 Woodbine Ave, Ste G
North Charleston SC, 29406
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Contact Info
Phone: (843) 225-3830
Fax: (843) 225-3830
Email: info@cybersprocket.com
Website: http://www.cybersprocket.com
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Business Description
Business technology consulting, broken down into three primary divisions.
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Cyber Sprocket Tech: Business technology consulting
- Web based technology: websites, storefronts, SEO, etc.
- Business technology consulting: interim CTO, staff building, technology ROI assesments
- Desktop software
- Client List
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Cyber Sprocket Labs: Research & Development
- Tools that support the "Tech" division including frameworks and general knowledge gathering
- Product development based on market needs that preciptate out of the Tech department
- Product development based on raw concepts
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Cyber Sprocket Studios: Look & Feel
- Website design: graphics, user interface, "flow" of the site
- Product design: graphics and user interface elements
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Incorporation
State: South Carolina
Date: November, 2006
Type: LLC
Parent Company: None
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Mergers & Acquisitions
No mergers or acquisitions have been discussed or presented since incorporation.
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Ownership
The founding partners are:
- Craig Coffman, 50% share
- Lance Cleveland, 50% share
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Related Interests
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Model Locate, LLC
Lance Cleveland owns 50% of Model Locate, LLC which is now a client of Cyber Sprocket Labs. Cyber Sprocket's primary function is to provide hosting services at a low-end-of-market rate for Model Locate. Limited technical consulting is provided directly by Lance Cleveland.
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Cheap Pet Store, Inc.
Lance Cleveland owns approximately 2% of Cheap Pet Store, Inc. Cheap Pet Store's majority shareholder is Gower Idrees. Lance provided CTO level consulting services in return for partial ownership and a reduced consulting rate. The consulting contract is no longer active due to changes in the business environment for Cheap Pet Store.
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Metrics
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2007, Year-End
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Financial
- Assets: undetermined
- Revenue: undisclosed
- Net Income: undisclosed
- Venture Capital or Private Equity: None
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Revenue Breakdown By Discipline
- Application Service Provider (ASP) : 10%
- Business Software & Services (CRM,ERP,HR,BI) : 0%
- Healthcare Information Software & Data: 0%
- Information Services Provider (data processing, storage): 0%
- Technology Services (installation, training, advice): 80%
- Internet Technology Service (eCommerce, online Business): 10%
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Revenue Breakdown By Country
- Domestic: 100%
- Foreign: 0%
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Contracts
- Average Contract: undisclosed
- Duration of Contract: 4 weeks
- Longest Contract: 3Y
- Customer retention: 90%
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Employees
- Technical: 5
- Total: 6
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Vendor Reliance
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As A Manufacturer
- Windows Desktop Software
- Enablers: Microsoft (development toolkit), eBay (sales & marketing)
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As A Service Provider
- Technology Consulting
- Enablers: Charleston Digital Corridor (sales & marketing)
- Mostly self-reliant, not outside dependencies
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As An Operator of Business Services
- Internet Data Services
- Enablers: Liquid Web Internet Presence Provider (IPP)
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As User of Technology
- Daily Operations
- Enablers: Knology Internet Service Provider (ISP), ProVantage, CDW, Microsoft
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Data Privacy
- Known privacy violations: none
- Third party endorsement/certification of privacy policy: none
- Third party data accessed/hosted:
- Business Client Financials: accessed
- Personal Client Fiancials: -na-
- Personal HR related: accessed
- Personal Health related: -na-
- Company / IP related: accessed
- Government related: -na-
- Company/Sales related: accessed
- Company/Product design related: accessed & hosted
- Company/Accounting related: -na-
- Consumer related: accessed & hosted
- Require users to actively acknowledge privacy policy: no
- Privacy policy reviewed by attorney: no
- Annual assesment of HIPPA, GLB, CA1386 compliance: no
- Privacy provisions specified in sub-contracting agreements: yes (via NDA)
- Require vendors to show O&E or Network Security Insurance: no
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Network Security & Management
- Review of data auditing on database activity: yes
- Third party audtio of network security: no
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Security Analysis
- ISO 17799: -na-
- HIPPA : -na-
- Firewall: yes
- Formal security response plan: none
- Assigned personnel to security: yes
- Technology active to detect intrusion: yes
- Encrypt confidential & private data: yes
- Known security breach by employees: none
- Physical security on servers and senstive info: yes
- Unauthorized access to systems: none
- Acceptable unplanned downtime: 2-3 hours / month
- Restore of operation after outtage: 4 hours average
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Errors and Omissions
- Product recalls: none
- Warranties:
- Software products: 100% satisfaction guaranteed or refunded
- Consultations: Bi-weekly payments, payment of last invoice not due until 100% satisfied
- Contractual limitation of liability provisions: per-contract (currently none for 90% of contracts)
- Refunds on products or services: none
- Quality control measures employed:
- Formal customer acceptance procedures: yes (90% of projects)
- Pre-release testing of malicious code/flaws: yes (80% of projects / 100% of products)
- Alpha/Beta testing: yes (80% of projects / 100% of products)
- Customer complain resolution proecures: yes (100% projects / 100% products)
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Media and Online Content
- Externally facing websites: 15+
- 10+ Basic Information
- 10+ Interactive: customer service, info requests, etc.
- 5+ eCommerce: buying/selling products and services
- Formal review of external content for:
- Privacy Violations: yes
- Libel: no
- Defamation: no
- Domain Name Infrigement: yes
- Copyright Infringement: yes
- Screen Mass Emails for:
- Privacy Violations: yes
- Libel: no
- Defamation: no
- Domain Name Infrigement: yes
- Copyright Infringement: yes
- Allow for 3rd party or employees to post content online: yes
- Content reviewed by owner before publication: no
- Content reviewed by onwer after published: yes
- Procedure to remove content: yes
- Someone assigned to be responsible for legality of content posted: no
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Intellectual Property
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Coverage
- Notices of Infringement: none
- Dedicated law firm for IP activities: yes
- Dedicated legal counsel for IP filings: yes
- Patents: none
- Trademarks: none
- Copyrights: none
- Software used to manage IP: none
- Percent of revenue on R&D: 25%
- Percent of revenue to protect IP: none
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IP Protection
- Employee Agreements: yes
- Non-Disclosure 3rd Party: yes
- Trade secret agreements 3rd Party: no
- Prior Act Searches: no
- Acquisition of necessary IP rights: -na-
- Annual training of practices with employees: no
- Written permission from sites linked to: no
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Professional Liability Claims
- Claims: none
- Notice of reason for claims: none
- Knowledge of issues that may give rise to claim: no
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Links
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Alexa Rank
<alexastatsbtn>cybersprocket.com</alexastatsbtn>
